May 16, 2006

Banks Still Don’t Get It

1stNationalBankofHackers.gifWinn Schwartau at Network World does a good job of pointing the myriad of authentication flaws present at your average bank.

My wife overheard the conversation and raised hell with me about how easy it was to gain access to our intertwined online accounts with no decent security check. AmSouth’s proof-positive security check was, in fact, public information.

Then it only got worse. AmSouth called me at home…

When are banks going to get that why we give them money is because we trust them? The lack of decent authentication goes a long way to undermine that trust. A new report from emarketer.com says:

The key factor in customer attitudes is the perception of Web site security. Being able to trust a banking site is extremely important to customers, with more than 87% saying in an Ipsos Insight survey that they wanted assurance that the bank would not sell their personal information and 83% wanted assurance that such data was protected from hackers.

The banks need to get security right or they will be losing customers quickly. This is a great chance for them to sell security as a competitive differentiator.

Big bank goes phishing [NetworkWorld]

Are On-Line Banking Sites Secure Enough [SecurityProNews]

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Read More: Authentication, Identity Theft, Privacy
Related: Anatomy of a Phishing Syndicate
 British Bank Gets It

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